# BirdEye

> Win every customer interaction & boost your online presence with Birdeye’s review management. Collate reviews, be discovered online, boost lead conversion & correspond with customers via text. Their dedicated messaging platform enables mass campa…

- URL: https://cloudfindr.co/app/birdeye
- Website: https://cloudfindr.co/software/birdeye/
- Categories: Marketing & Advertising Software, Online Reputation Management Software
- Rating: n/a/5 from 0 reviews

## About
Win every customer interaction & boost your online presence with Birdeye’s review management. Collate reviews, be discovered online, boost lead conversion & correspond with customers via text. Their dedicated messaging platform enables mass campaigns & even live chat opportunities to cater in both real-time as well as offline.



Introducing Birdeye Messaging

• Listings: place your business on a visible map to be discoverable globally• Transform your customer reviews to empower yourself with a competitive advantage over other rivals! Increase touchpoints & generate revenue streams• Referrals to family & friends: word of mouth still goes a long way…• Centralised inbox management to organise all incoming communications• Webchat to promote visitors browsing into actual customers• Automatically respond to plus sync queries & feedback, as the first point of contact• Bulk messaging to target large audiences simultaneously• Upcoming video calling facility on virtually any device• Achieve higher search engine rankings & grow your business• Connect to existing consumers & deliver great end-user services• Be chosen & stand out with interactive surveys, insights, ticketing & benchmarks• Gauge your performance introspectively with the above tools for insight• Convenient setup backed by a dedicated appointed account manager for the implementation process• Enhanced role-based access control, IP whitelisting & custom email servers to enforce data security policies• Address operational insufficiency with analytics• Utilise user-generated content to potentiate SEO, marketing & social media channels to rule the market• Pave customer journeys with ORM & create an immersive experience• Boost volumes with seamless integrations & protect data with user identification plus security protocol

Survey

The only main niggle is that their software can be clunky & slightly glitchy to operate. Apart from that, BirdEye is a good choice to go with.

## Reviews
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