# Infobip > Infobip focuses on customer engagement by way of an omnichannel approach. Personalise your message to customers, whether on social media or chat-based platforms, such as WhatsApp, chatbots, emails, or SMSs. Secure your entire workflow with encryption &am… - URL: https://cloudfindr.co/app/infobip - Website: https://cloudfindr.co/software/infobip/ - Categories: Marketing & Advertising Software, Marketing Automation Software - Rating: n/a/5 from 0 reviews ## About Infobip focuses on customer engagement by way of an omnichannel approach. Personalise your message to customers, whether on social media or chat-based platforms, such as WhatsApp, chatbots, emails, or SMSs. Secure your entire workflow with encryption & number masking. Authenticate your clients via conventional plus silent methods to verify their identities. Notify anyone in a timely manner with order alerts & payment confirmation. Personalise your correspondence with your customers with their preferred communication channel. This helps to engage all visitors & increases the likelihood of lead conversions. Infobip: Worlds Connected Local & global demographic outreach caters to indigenous knowledge application & further ventures for a comprehensive outlook. Scalable & precise in situ protocol allows flexible plus adaptable trend management. Utilise the hybrid cloud model to ensure that resources are available in plentiful amounts. Their excellent customer experience backing will serve to assist with integrations, consulting, or effective messaging methods. Utilise their API for communication channel workflows & automate and personalise this as per detailed profiling. Improve customer targeting Nonetheless, there are a few things that I should point out, beginning with limitations in data capture & export. Oh & the fact that there is only one verifiable user review at the time of writing this. Perhaps further consumer testing would help Infobip to develop further, indeed? ## Reviews > "" — Kelsey (?/5) > "" — Liam (?/5) > "" — Hannah (?/5)