Compare Acquire, Bold360, LivePerson & Microsoft Whiteboard
|
Remove All |
||||
|---|---|---|---|---|
| Pricing: | Starting from
|
Starting from
|
Starting from
|
Starting from
|
| User Reviews | 4 /5Overall ratingValue for money 4Features 4Ease of use 4Customer support 4Likelihood to Recommend 4 |
3 /5Overall ratingValue for money 3Features 3Ease of use 3Customer support 3Likelihood to Recommend 4 |
3 /5Overall ratingValue for money 3Features 3Ease of use 3Customer support 3Likelihood to Recommend 4 |
5 /5Overall ratingValue for money 5Features 5Ease of use 5Customer support 5Likelihood to Recommend 5 |
| Key Features | ||||
| AB Testing |  |  | | |
| AI/Machine Learning | | | | |
| Access Controls/Permissions | | | | |
| Activity Dashboard | | | | |
| Agent Scheduling | | | | |
| Alerts / Escalation | | | | |
| Assignment management | | | | |
| Auto-Responders | | | | |
| Call Center Management | | | | |
| Call Me Option | | | | |
| Call Recording | | | | |
| Canned Responses | | | | |
| Chat History | | | | |
| Chat Transcript | | | | |
| Chat/Messaging | | | | |
| Chatbot | | | | |
| Co-Browsing | | | | |
| Code-free Development | | | | |
| Collaboration tools | | | | |
| Communication Management | | | | |
| Configurable Workflow | | | | |
| Conversation Notes | | | | |
| Customer Database | | | | |
| Customer Engagement | | | | |
| Customizable Branding | | | | |
| Data Visualization | | | | |
| Diagramming | | | | |
| Digital Canvas | | | | |
| Email Management | | | | |
| Feedback Management | | | | |
| File Sharing/Transfer | | | | |
| Geotargeting | | | | |
| Knowledge Base Management | | | | |
| Knowledge Database | | | | |
| Live chat | | | | |
| Mobile Access | | | | |
| Multi-Language | | | | |
| Multi-channel communication | | | | |
| Multi-channel management | | | | |
| Natural Language Processing | | | | |
| Natural Language Search | | | | |
| Offline Form | | | | |
| Performance Metrics | | | | |
| Persistent Chat | | | | |
| Proactive Chat | | | | |
| Real time monitoring | | | | |
| Real-Time Chat | | | | |
| Real-time Consumer-facing Chat | | | | |
| Remote Access/Control | | | | |
| Reporting/Analytics | | | | |
| SMS Messaging | | | | |
| SSL Security | | | | |
| Screen Sharing | | | | |
| Search/Filter | | | | |
| Self Service Portal | | | | |
| Shortcut Messages | | | | |
| Sketching and Annotation Tools | | | | |
| Social media integration | | | | |
| Surveys & Feedback | | | | |
| Templates | | | | |
| Third Party Integrations | | | | |
| Transfers | | | | |
| Transfers / Routing | | | | |
| Two-Way Audio & Video | | | | |
| Video Chat | | | | |
| Video support | | | | |
| Virtual Assistant | | | | |
| Visitor Targeting | | | | |
| Visual Analytics | | | | |
| Website Visitor Tracking | | | | |
Acquire
Bold360
LivePerson
Microsoft Whiteboard