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Compare BirdEye, Podium, Cydec, Nexcess & Hootsuite

Remove All	BirdEye	Podium	Cydec	Nexcess	Hootsuite
Pricing:	Starting from $299 Free: Trail Days: Free: Free Trial: One Time Licensing: Subscription:	Starting from Custom Free: Trail Days: Free: Free Trial: One Time Licensing: Subscription:	Starting from $79.00 /month Free: Trail Days: Free: Free Trial: One Time Licensing: Subscription:	Starting from $49 Monthly Free: Trail Days: Free: Free Trial: One Time Licensing: Subscription:	Starting from $49.00/month Free: Trail Days: Free: Free Trial: One Time Licensing: Subscription:
User Reviews	5 /5 Overall rating Excellent 3 Very good 0 Average 1 Poor 0 Terrible 0 Value for money 5 Features 5 Ease of use 5 Customer support 5 Likelihood to Recommend 5	4 /5 Overall rating Excellent 4 Very good 0 Average 5 Poor 0 Terrible 0 Value for money 4 Features 4 Ease of use 4 Customer support 4 Likelihood to Recommend 4	5 /5 Overall rating Excellent 6 Very good 0 Average 1 Poor 0 Terrible 0 Value for money 5 Features 5 Ease of use 5 Customer support 5 Likelihood to Recommend 5	5 /5 Overall rating Excellent 4 Very good 0 Average 0 Poor 0 Terrible 0 Value for money 5 Features 5 Ease of use 5 Customer support 5 Likelihood to Recommend 5	5 /5 Overall rating Excellent 4 Very good 0 Average 0 Poor 0 Terrible 0 Value for money 5 Features 5 Ease of use 5 Customer support 5 Likelihood to Recommend 6
Key Features
2-Way Messaging
360 Degree Feedback
ACH Payment Processing
API
Access control
Activity Dashboard
Activity monitoring
Alerts/Notifications
Analytics/ROI Tracking
Approval process control
Assignment management
Audience Targeting
Auto-Responders
Automated scheduling
Automatic content scheduling
Batch Communications
Behavior tracking
Benchmarking
Billing & invoicing
Bulk scheduling
Calendar management
Call Monitoring
Campaign analysis
Campaign management
Campaign scheduling
Canned Responses
Channels performance
Chat/Messaging
Chatbot
Click Tracking
Code-free Development
Communication Management
Competitive Analysis
Complaint Monitoring
Configurable Alerts
Contact Management
Contextual Guidance
Conversion Rate Optimization
Customer Activity Tracking
Customer Experience Management
Dashboard
Debit/Credit Card Processing
Dynamic Content
Electronic Signature
Email marketing
Event triggered actions
Feedback Management
Free SSL certificates.
List Management
Live chat
Manage multiple contributors
Mobile Optimized Emails
Mobile alerts
Mobile integration
Mobile payments
Multi-Channel Data Collection
Multi-campaign
Multi-channel communication
Multi-channel management
Negative Feedback Management
On-Demand Communications
Online Payments
Optimize delivery
Performance appraisal
Permission management
Personalization
Proactive Chat
ROI analytics
RSS feeds
Ratings / Reviews
Real time analytics
Real-time Consumer-facing Chat
Reporting/Analytics
Response Management
Review Generation
Review Monitoring
Review Notification
Review Request
SEO Management
Social Sharing
Social media integration
Subscriber management
Survey/Poll Management
Template Management
Unlimited email accounts.
Video support
Visitor Management
WYSIWYG editor

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