Compare BirdEye, Podium, Cydec, Nexcess & Smith.ai
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Pricing: | Starting from | Starting from | Starting from | Starting from | Starting from |
User Reviews | 5 /5Overall ratingValue for money 5Features 5Ease of use 5Customer support 5Likelihood to Recommend 5 | 4 /5Overall ratingValue for money 4Features 4Ease of use 4Customer support 4Likelihood to Recommend 4 | 5 /5Overall ratingValue for money 5Features 5Ease of use 5Customer support 5Likelihood to Recommend 5 | 5 /5Overall ratingValue for money 5Features 5Ease of use 5Customer support 5Likelihood to Recommend 5 | 5 /5Overall ratingValue for money 5Features 5Ease of use 5Customer support 5Likelihood to Recommend 5 |
Key Features | |||||
2-Way Messaging | |||||
360 Degree Feedback | |||||
ACH Payment Processing | |||||
AI/Machine Learning | |||||
API | |||||
Activity Dashboard | |||||
Alerts/Notifications | |||||
Analytics/ROI Tracking | |||||
Appointment Management | |||||
Appointment Scheduling | |||||
Audience Targeting | |||||
Auto-Responders | |||||
Batch Communications | |||||
Benchmarking | |||||
Billing & invoicing | |||||
CRM integration | |||||
Callback Scheduling | |||||
Campaign management | |||||
Canned Responses | |||||
Chat Transcript | |||||
Chat/Messaging | |||||
Chatbot | |||||
Click Tracking | |||||
Code-free Development | |||||
Communication Management | |||||
Competitive Analysis | |||||
Complaint Monitoring | |||||
Configurable Alerts | |||||
Contact Management | |||||
Contact database | |||||
Contextual Guidance | |||||
Conversion Rate Optimization | |||||
Customer Activity Tracking | |||||
Customer Experience Management | |||||
Dashboard | |||||
Data Import/Export | |||||
Debit/Credit Card Processing | |||||
Dynamic Content | |||||
Electronic Signature | |||||
Email marketing | |||||
Event triggered actions | |||||
Feedback Management | |||||
File sharing | |||||
Free SSL certificates. | |||||
Human Handover | |||||
Knowledge Base Management | |||||
Lead Database Integration | |||||
Lead Qualification | |||||
List Management | |||||
Live chat | |||||
Mobile Optimized Emails | |||||
Mobile payments | |||||
Multi-Channel Data Collection | |||||
Multi-channel communication | |||||
Multi-channel management | |||||
Negative Feedback Management | |||||
On-Demand Communications | |||||
One-to-One Messaging | |||||
Online Payments | |||||
Personalization | |||||
Predictive Analytics | |||||
Proactive Chat | |||||
Process/Workflow Automation | |||||
Product recommendations | |||||
Ratings / Reviews | |||||
Real-time Consumer-facing Chat | |||||
Real-time Conversations | |||||
Reminders | |||||
Reporting/Analytics | |||||
Response Management | |||||
Review Generation | |||||
Review Monitoring | |||||
Review Notification | |||||
Review Request | |||||
SEO Management | |||||
SMS Messaging | |||||
Social Sharing | |||||
Social media integration | |||||
Spam Blocking | |||||
Subscriber management | |||||
Summary Reports | |||||
Survey/Poll Management | |||||
Template Management | |||||
Third Party Integrations | |||||
Transcripts/Chat History | |||||
Transfers/Routing | |||||
Unlimited email accounts. | |||||
Video support | |||||
Virtual Assistant | |||||
Visitor Management | |||||
WYSIWYG editor | |||||
eCommerce | |||||
eCommerce Management |