Compare BirdEye, Podium & EmailOctopus
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| Pricing: | Starting from | Starting from | Starting from |
| User Reviews | 5 /5Overall ratingValue for money 5Features 5Ease of use 5Customer support 5Likelihood to Recommend 5 | 4 /5Overall ratingValue for money 4Features 4Ease of use 4Customer support 4Likelihood to Recommend 4 | 5 /5Overall ratingValue for money 5Features 5Ease of use 5Customer support 5Likelihood to Recommend 5 |
| Key Features | |||
| 2-Way Messaging |  |  | |
| 360 Degree Feedback | | | |
| ACH Payment Processing | | | |
| API | | | |
| Activity Dashboard | | | |
| Activity tracking | | | |
| Alerts/Notifications | | | |
| Audience Targeting | | | |
| Auto-Responders | | | |
| Batch Communications | | | |
| Benchmarking | | | |
| Billing & invoicing | | | |
| CAN SPAM Compliance | | | |
| Campaign Analytics | | | |
| Campaign management | | | |
| Campaign scheduling | | | |
| Campaign segmentation | | | |
| Canned Responses | | | |
| Chat/Messaging | | | |
| Chatbot | | | |
| Click Tracking | | | |
| Code-free Development | | | |
| Communication Management | | | |
| Competitive Analysis | | | |
| Complaint Monitoring | | | |
| Configurable Alerts | | | |
| Contact Management | | | |
| Contextual Guidance | | | |
| Conversion Rate Optimization | | | |
| Customer Activity Tracking | | | |
| Customer Experience Management | | | |
| Customer segmentation | | | |
| Customizable Branding | | | |
| Customizable Fields | | | |
| Dashboard | | | |
| Debit/Credit Card Processing | | | |
| Electronic Signature | | | |
| Feedback Management | | | |
| Live chat | | | |
| Mobile payments | | | |
| Multi-Channel Data Collection | | | |
| Multi-channel communication | | | |
| Multi-channel management | | | |
| Negative Feedback Management | | | |
| On-Demand Communications | | | |
| Online Payments | | | |
| Personalization | | | |
| Proactive Chat | | | |
| Ratings / Reviews | | | |
| Real-time Consumer-facing Chat | | | |
| Response Management | | | |
| Review Generation | | | |
| Review Monitoring | | | |
| Review Notification | | | |
| Review Request | | | |
| SEO Management | | | |
| Social Sharing | | | |
| Social media integration | | | |
| Survey/Poll Management | | | |
| Template Management | | | |
| Video support | | | |
| Visitor Management | | | |
BirdEye
Podium
EmailOctopus