Compare Bitly & Smith.ai
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| Pricing: | Starting from | Starting from |
| User Reviews | 3 /5Overall ratingValue for money 3Features 3Ease of use 3Customer support 3Likelihood to Recommend 3 | 5 /5Overall ratingValue for money 5Features 5Ease of use 5Customer support 5Likelihood to Recommend 5 |
| Key Features | ||
| 2-Way Messaging |  |  |
| AI/Machine Learning | | |
| API | | |
| Access Controls/Permissions | | |
| Activity Dashboard | | |
| Alerts/Notifications | | |
| Appointment Management | | |
| Appointment Scheduling | | |
| Auto-Responders | | |
| Billing & invoicing | | |
| Brand Control | | |
| CRM integration | | |
| Callback Scheduling | | |
| Campaign Analytics | | |
| Campaign management | | |
| Campaign planning | | |
| Channel Attribution | | |
| Chat Transcript | | |
| Chat/Messaging | | |
| Code-free Development | | |
| Contact database | | |
| Contextual Guidance | | |
| Conversion Tracking | | |
| Custom Domains | | |
| Data Import/Export | | |
| File sharing | | |
| Human Handover | | |
| Knowledge Base Management | | |
| Lead Database Integration | | |
| Lead Qualification | | |
| Live chat | | |
| On-Demand Communications | | |
| One-to-One Messaging | | |
| Predictive Analytics | | |
| Process/Workflow Automation | | |
| Product recommendations | | |
| Real-time Consumer-facing Chat | | |
| Real-time Conversations | | |
| Reminders | | |
| SMS Messaging | | |
| Social media integration | | |
| Spam Blocking | | |
| Summary Reports | | |
| Third Party Integrations | | |
| Transcripts/Chat History | | |
| Transfers/Routing | | |
| Virtual Assistant | | |
| eCommerce | | |
| eCommerce Management | | |
Bitly
Smith.ai