Compare Drift & Insent
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| User Reviews | 3 /5Overall ratingValue for money 3Features 3Ease of use 3Customer support 3Likelihood to Recommend 4 |
3 /5Overall ratingValue for money 3Features 3Ease of use 3Customer support 3Likelihood to Recommend 4 |
| Key Features | ||
| @mentions |  |  |
| Appointment Scheduling | | |
| Audience Segmentation | | |
| Away messages | | |
| Campaign Personalization | | |
| Chat bot | | |
| Chat filtering | | |
| Chat statuses | | |
| Chat transfer | | |
| Chatbot | | |
| Contact Discovery | | |
| Contact Import/Export | | |
| Conversation history | | |
| Conversation routing | | |
| Custom conversation tags | | |
| Custom triggers | | |
| Customizable Branding | | |
| Email capture | | |
| Email follow-up | | |
| Engagement Monitoring | | |
| Full-page takeovers | | |
| Group Messaging | | |
| Hours & availability management | | |
| Human Handover | | |
| In-app messaging | | |
| In-app surveys | | |
| Lead Database Integration | | |
| Lead Notifications | | |
| Lead Qualification | | |
| Lead Segmentation | | |
| Live chat | | |
| Mobile Messaging | | |
| Multi-language widget | | |
| One-to-One Messaging | | |
| Private notes | | |
| Proactive Chat | | |
| Real-time Consumer-facing Chat | | |
| Real-time Conversations | | |
| Real-time notifications | | |
| Reporting/Analytics | | |
| Saved replies | | |
| Slider messages | | |
| Target Account Identification | | |
| Transcripts/Chat History | | |
| Transfers/Routing | | |
| Typing indicators | | |
| Visitor Identification | | |
| Visitor profiles | | |
| Website Visitor Tracking | | |
Drift
Insent