Compare Drift, Insent & Papaly
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| Pricing: | Starting from | Starting from | Starting from |
| User Reviews | 3 /5Overall ratingValue for money 3Features 3Ease of use 3Customer support 3Likelihood to Recommend 4 | 3 /5Overall ratingValue for money 3Features 3Ease of use 3Customer support 3Likelihood to Recommend 4 | 5 /5Overall ratingValue for money 5Features 5Ease of use 5Customer support 5Likelihood to Recommend 10 |
| Key Features | |||
| @mentions |  |  | |
| Ability to turn off New Tab and Results in Search | | | |
| Appointment Scheduling | | | |
| Audience Segmentation | | | |
| Away messages | | | |
| Bookmark Manager Edit Mode | | | |
| Campaign Personalization | | | |
| Chat bot | | | |
| Chat filtering | | | |
| Chat statuses | | | |
| Chat transfer | | | |
| Chatbot | | | |
| Co-ownership and Private Boards | | | |
| Contact Discovery | | | |
| Contact Import/Export | | | |
| Conversation history | | | |
| Conversation routing | | | |
| Custom conversation tags | | | |
| Custom triggers | | | |
| Customizable Branding | | | |
| Customizable Themes | | | |
| Display Name Customization | | | |
| Drag and Drop Searches with Bookmarks | | | |
| Email capture | | | |
| Email follow-up | | | |
| Engagement Monitoring | | | |
| Explore Content | | | |
| Full-page takeovers | | | |
| Group Messaging | | | |
| Hours & availability management | | | |
| Human Handover | | | |
| In-app messaging | | | |
| In-app surveys | | | |
| Lead Database Integration | | | |
| Lead Notifications | | | |
| Lead Qualification | | | |
| Lead Segmentation | | | |
| Leave notes inside Categories and Bookmarks | | | |
| Live chat | | | |
| Mobile Messaging | | | |
| Multi-language widget | | | |
| New Tab Speed Dial Functionality | | | |
| One-to-One Messaging | | | |
| Populate Boards from Browser's Bookmark | | | |
| Private notes | | | |
| Proactive Chat | | | |
| RSS reader and feed | | | |
| Real time collaboration | | | |
| Real-time Consumer-facing Chat | | | |
| Real-time Conversations | | | |
| Real-time notifications | | | |
| Rename Categories and Links | | | |
| Reporting/Analytics | | | |
| Saved replies | | | |
| Share & Publish | | | |
| Slider messages | | | |
| Social Bookmarks | | | |
| Sync Searches and Bookmarks Cross Browsers | | | |
| Target Account Identification | | | |
| Transcripts/Chat History | | | |
| Transfers/Routing | | | |
| Typing indicators | | | |
| Visitor Identification | | | |
| Visitor profiles | | | |
| Website Visitor Tracking | | | |
Drift
Insent
Papaly