Compare Reviews.io, Broadly & Smith.ai
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| Pricing: | Starting from | Starting from | Starting from |
| User Reviews | 2 /5Overall ratingValue for money 2Features 2Ease of use 2Customer support 2Likelihood to Recommend 2 | 3 /5Overall ratingValue for money 3Features 3Ease of use 3Customer support 3Likelihood to Recommend 3 | 5 /5Overall ratingValue for money 5Features 5Ease of use 5Customer support 5Likelihood to Recommend 5 |
| Key Features | |||
| 2-Way Messaging |  | |  |
| 360 Degree Feedback | | | |
| AI/Machine Learning | | | |
| Activity Dashboard | | | |
| Activity tracking | | | |
| Alerts/Notifications | | | |
| Appointment Management | | | |
| Appointment Scheduling | | | |
| Auto-Responders | | | |
| Billing & invoicing | | | |
| CRM integration | | | |
| Callback Scheduling | | | |
| Campaign management | | | |
| Chat Transcript | | | |
| Chat/Messaging | | | |
| Code-free Development | | | |
| Commenting/Notes | | | |
| Communication Management | | | |
| Contact database | | | |
| Contextual Guidance | | | |
| Customer Activity Tracking | | | |
| Customer History | | | |
| Customizable Branding | | | |
| Customizable Reports | | | |
| Customizable Templates | | | |
| Dashboard | | | |
| Data Import/Export | | | |
| Design management | | | |
| Email Invitations & Reminders | | | |
| Email Management | | | |
| Employee Reward Programs | | | |
| Engagement Tracking | | | |
| Feedback Management | | | |
| File sharing | | | |
| Human Handover | | | |
| Knowledge Base Management | | | |
| Lead Database Integration | | | |
| Lead Qualification | | | |
| Live chat | | | |
| Monitoring | | | |
| Negative Feedback Management | | | |
| On-Demand Communications | | | |
| One-to-One Messaging | | | |
| Predictive Analytics | | | |
| Process/Workflow Automation | | | |
| Product recommendations | | | |
| Progress Tracking | | | |
| Ratings / Reviews | | | |
| Real Time Notifications | | | |
| Real time analytics | | | |
| Real time data | | | |
| Real-time Consumer-facing Chat | | | |
| Real-time Conversations | | | |
| Reminders | | | |
| Reporting & Statistics | | | |
| Response Management | | | |
| Review Badge Management | | | |
| Review Generation | | | |
| Review Monitoring | | | |
| Review Notification | | | |
| Review Request | | | |
| SEO Management | | | |
| SMS Messaging | | | |
| Scheduled / Automated Reports | | | |
| Sentiment Analysis | | | |
| Social Promotion | | | |
| Social Sharing | | | |
| Social media integration | | | |
| Spam Blocking | | | |
| Strategic Planning | | | |
| Summary Reports | | | |
| Survey/Poll Management | | | |
| Surveys & Feedback | | | |
| Third Party Integrations | | | |
| Transcripts/Chat History | | | |
| Transfers/Routing | | | |
| Virtual Assistant | | | |
| Website integration | | | |
| eCommerce | | | |
| eCommerce Management | | | |
Reviews.io
Broadly
Smith.ai