Compare Tidio, Collect.chat & Hootsuite
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| User Reviews | 3 /5Overall ratingValue for money 3Features 3Ease of use 3Customer support 3Likelihood to Recommend 4 |
2 /5Overall ratingValue for money 2Features 2Ease of use 2Customer support 2Likelihood to Recommend 2 |
5 /5Overall ratingValue for money 5Features 5Ease of use 5Customer support 5Likelihood to Recommend 6 |
| Key Features | |||
| API |  | |  |
| Access Controls/Permissions | | | |
| Access control | | | |
| Activity Dashboard | | | |
| Activity monitoring | | | |
| Alerts / Escalation | | | |
| Alerts/Notifications | | | |
| Approval process control | | | |
| Assignment management | | | |
| Auto-Responders | | | |
| Automated scheduling | | | |
| Automatic content scheduling | | | |
| Behavior tracking | | | |
| Bulk scheduling | | | |
| CRM | | | |
| Calendar management | | | |
| Call Monitoring | | | |
| Campaign analysis | | | |
| Campaign scheduling | | | |
| Canned Responses | | | |
| Channels performance | | | |
| Chat/Messaging | | | |
| Chatbot | | | |
| Collaboration tools | | | |
| Complaint Monitoring | | | |
| Customer Database | | | |
| Customizable Branding | | | |
| Dashboard | | | |
| Data Storage Management | | | |
| Data Visualization | | | |
| Drag & drop interface | | | |
| Email Management | | | |
| Event triggered actions | | | |
| Feedback Management | | | |
| File sharing | | | |
| Full Text Search | | | |
| Geotargeting | | | |
| Help Desk Management | | | |
| Interaction Tracking | | | |
| Knowledge Base Management | | | |
| Lead Capture | | | |
| Lead generation | | | |
| Live chat | | | |
| Manage multiple contributors | | | |
| Mobile alerts | | | |
| Mobile integration | | | |
| Multi-campaign | | | |
| Multi-channel communication | | | |
| Negative Feedback Management | | | |
| Offline Form | | | |
| Optimize delivery | | | |
| Performance appraisal | | | |
| Permission management | | | |
| Proactive Chat | | | |
| Purchasing & Receiving | | | |
| ROI analytics | | | |
| RSS feeds | | | |
| Real Time Notifications | | | |
| Real time analytics | | | |
| Real-time Consumer-facing Chat | | | |
| Reporting/Analytics | | | |
| Scheduled / Automated Reports | | | |
| Survey/Poll Management | | | |
| Tagging | | | |
| Template Management | | | |
| Text Analysis | | | |
| Third Party Integrations | | | |
| Transfers/Routing | | | |
| Virtual Assistant | | | |
| Website Visitor Tracking | | | |
| Widgets | | | |
| Workflow Management | | | |
Tidio
Collect.chat
Hootsuite