Compare Bold360
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Pricing: | Starting from
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User Reviews | 3 /5Overall ratingValue for money 3Features 3Ease of use 3Customer support 3Likelihood to Recommend 4 |
Key Features | |
AI/Machine Learning | |
Access Controls/Permissions | |
Activity Dashboard | |
Alerts / Escalation | |
Assignment management | |
Auto-Responders | |
Canned Responses | |
Chat History | |
Chat Transcript | |
Chat/Messaging | |
Chatbot | |
Code-free Development | |
Collaboration tools | |
Communication Management | |
Configurable Workflow | |
Conversation Notes | |
Knowledge Base Management | |
Knowledge Database | |
Multi-Language | |
Multi-channel management | |
Natural Language Processing | |
Natural Language Search | |
Performance Metrics | |
Persistent Chat | |
Proactive Chat | |
Real time monitoring | |
Search/Filter | |
Social media integration | |
Third Party Integrations | |
Transfers / Routing | |
Website Visitor Tracking |