Chatmeter Pricing, Alternatives, Features & Reviews
4/5 5 reviews
Marketing & Advertising Software, Online Reputation Management Software
Chatmeter Overview
Online review management at your doorstep. Say what? Chatmeter’s review solution supercharges local interest. Their ergonomic & centralised dashboard puts communication at the forefront of your business. This means that every opportunity to establish an interaction with customers is presented to you. Engage & connect with customers by deploying global scale techniques to promote lead conversions. Their tools enable convenient selection & flagging of as well as response to imperative reviews. Multi-location brands can outperform rivals to grow. Track reviews & their fidelity & quantity. Gauge competitor metrics & rating trends.
Take help with their review replying options, customised templates & personalised bulk messaging to increase efficiency. Rotate responses & combine tags for further differentiation. Curate reviews to discover the authentic & original customer journey. Feedback surveys provide insights, irrespective of location. Understand customer wishes & requirements prior to the review stage. The result? The ultimate satisfaction of course! Widgets display reviews across your site.
Specific live notifications to ensure that you’re always up to date & reduce response latency. Minimise or even eliminate missed opportunities & steer your conversations with clients (location-agnostic). Automated user delegation, task reporting, harmonious team collaboration & approval processes all unify the workforce.
Their Pulse feature consolidates cumbersome or lengthy feedback into a summarised analytical piece. Now you can understand even the most difficult of customers & act accordingly! Acknowledge feelings & allow the rest to fall into place. The LocationHQ mobile app creates a commutable platform for you to serve your customers anywhere.
The dedicated ChatExec team professionally manages reviews for you. They can handle replying on your behalf, whilst promoting your brand. Monitor review scores, generate further replies & deal with escalations as well as advanced reporting. Improve visibility with benchmarks set for comparison with others. Systematic procedures, and local listing nurturing allow accurate information-sourcing & subsequent informed decisions to propel your enterprise.
With all these advantages do come some issues, namely the SEO web tracking feature. This is complex to personalise & often yields misleading data. There are other similar themed concerns, hence I won’t inundate readers with these here. Nevertheless, with the power-packed set of features, Chatmeter’s review management software is here to deliver your business with enlightening performance.
I am a digital marketer and SEO content writer at Cloudfindr.
Chatmeter Features
- Automated publishing
- Brand Tracking
- Campaign management
- Collaboration tools
- Competitive Analysis
- Content management
Chatmeter Plans & Pricing in 2024
Available on: Free- Starting Price: N/A
- Pricing Module:
N/A
Chatmeter Reviews
4/5
Overall ratingValue for money
4Features
4Ease of use
4Customer support
4Likelihood to Recommend
Rating breakdown
Value for money
Features
Ease of use
Customer support
Likelihood to Recommend
Chatmeter - Disappointing
I recently tried Chatmeter and was disappointed. The features are limited and the interface is clunky. It's also very slow and unreliable. I'd avoid it if you can.
Pro
Cons
Limited features, clunky interface, slow and unreliable.
Rating breakdown
Value for money
Features
Ease of use
Customer support
Likelihood to Recommend
Chatmeter is Unsatisfactory
I recently tried Chatmeter and I must say it was not up to my expectations. The dashboard is confusing and the features are too complicated to use. The customer service is also not very helpful and I had to wait a long time for a response. The reporting feature is also not very accurate and I had to spend a lot of time trying to make sense of the data. Overall, I'm disappointed with my experience with Chatmeter and would not recommend it to anyone.
Pro
Cons
Confusing dashboard, Complicated features, Poor customer service, Inaccurate reporting
Rating breakdown
Value for money
Features
Ease of use
Customer support
Likelihood to Recommend
Excellent Service from Chatmeter
Chatmeter's customer support is top-notch!
Pro
Quick response time, helpful staff
Cons
None
Rating breakdown
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Features
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Likelihood to Recommend
Chatmeter - Very Impressive
I recently started using Chatmeter and I'm really impressed. It's a great tool for managing and monitoring your online reputation. The interface is intuitive and easy to use. The reporting feature is very helpful and provides valuable insights. Highly recommended!
Pro
Intuitive interface, Helpful reporting feature
Cons
None so far
Rating breakdown
Value for money
Features
Ease of use
Customer support
Likelihood to Recommend
Chatmeter - Not Impressed
I recently tried Chatmeter and was not impressed. The interface was clunky and unintuitive, and the customer service was unhelpful. The features were basic and I found it difficult to use. Rating: 3/5.
Pro
Cons
Clunky interface, unintuitive, basic features, unhelpful customer service.
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