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Collect.chat Pricing, Alternatives, Features & Reviews

2/5 3 reviews

Customer Service Software, Bot Platforms Software

Collect.chat Overview

Collect.chat is a virtual assistant program, allowing users to create automated chatbots, however without the need or hassle of coded programming. For this reason, it appeals to a wider audience of non-techy customers.

Be it bots, widgets, or interactive assistants, all encompass the same theme. That is the aim to boost conversions & enable round-the-clock service. Now most of us would have heard of suchlike before. So what sets this apart from the rest? Let’s find out…

Chatbot for website from Collect.chat – Overview

Collect.chat is an automated service that uses the principle of synchronizing email notifications along with integrations to its dashboard. This yields meaningful & life-like responses. The result? A potentially engaged customer & informed site owner. This does away with completing arduous web forms, as these are often an eyesore & deterrent for many.

Collect.chat

Pricing starts from free, although this & the lite version both lack many important features, such as email routing & campaign tracking. For the standard version, this comes at a monthly rate of $ 49 (or $ 35 if paid annually upfront, incidentally with 3months free). This pricing strategy appears somewhat unilateral, as the in-demand features which make it worth using only appear at the higher end of the scale.

Data Visualization

Some users find the scope of functionality a little elementary & urge further development. Whether this holds true for every user is another story altogether. Nevertheless, Collect.chat is an innovative tool in not so much what it does but how it does it. Given that even a novice or amateur with little or no coding knowledge can utilize this product & reap the benefits is a major plus point. Just bear in mind to shop around the market, as it’s perhaps overpriced in certain domains.

Collect.chat Features

  • Activity Dashboard
  • Access Controls/Permissions
  • Alerts/Notifications
  • Automated scheduling
  • Collaboration tools
  • Dashboard
  • Data Storage Management
  • Data Visualization
  • Drag & drop interface
  • Feedback Management
  • Full Text Search
  • Lead Capture
  • Lead generation
  • Negative Feedback Management
  • Purchasing & Receiving
  • Reporting/Analytics
  • Survey/Poll Management
  • Template Management
  • Text Analysis
  • Third Party Integrations

Collect.chat Plans & Pricing in 2024

Available on: Free, Subscription
  • Starting Price: $24.00/month

  • Pricing Module:

    The pricing for Collect.chat starts at $24.00 per month. Collect.chat has 4 different plans:


    1. Lite – $18 per month (annual billing) or $24 per month (monthly billing)


    2. Standard – $35 per month (annual billing) or $49 per month (monthly billing


    3. Plus – $69 per month (annual billing) or $99 per month (monthly billing)


    3. Unlimited Plan – $299.00 per month


    Collect.chat also offers a Free Plan with limited features.  


Collect.chat Reviews

2/5

Overall rating
Excellent
0
Very good
0
Average
2
Poor
0
Terrible
0

Value for money

2

Features

2

Ease of use

2

Customer support

2

Likelihood to Recommend

2/10


Rating breakdown

Value for money

Features

Ease of use

Customer support

Likelihood to Recommend

/10

Pro

Cons


Brianna

Rating breakdown

Value for money

Features

Ease of use

Customer support

Likelihood to Recommend

3/10

Not Very User-Friendly

Collect.chat is not very user-friendly. The interface is confusing and it takes too long to navigate. The customization options are limited and the support is not very helpful. Overall, it's not worth the effort.

Pro

None

Cons

User-unfriendly interface, limited customization, unhelpful support


Aiden

Rating breakdown

Value for money

Features

Ease of use

Customer support

Likelihood to Recommend

3/10

Not Worth the Time and Effort

I tried using Collect.chat for my business and found it to be a huge hassle. The interface is clunky and difficult to navigate, and it takes a long time to set up and get started. The customer service is also very unreliable, and I've had issues with the features not working properly. I wouldn't recommend Collect.chat to anyone unless they are willing to put in a lot of effort. Pros: none. Cons: clunky interface, unreliable customer service, difficult to use.

Pro

Cons

Frequently Asked Questions

Collect.chat is an interactive chatbot that you can build in a few minutes with zero coding knowledge to collect data from your website visitors 24/7 and automatically send them emails asking questions all on auto-pilot!

Yes, it does offer a free version and other version which we have to pay for starts from 24$ per month.

The top alternatives of Collect Chat are:

  • Weave
  • Checkbox Survey
  • Startquestion
  • Reputation
  • Heyday

Features of collect.chat include the ability to manage negative feedback, report on data analytics, and survey/polls with ease through their dashboard; you can also explore text analysis for more insight into what people are saying about your company or product in social media posts!

Collect.chat is an automated service that uses the principle of synchronising email notifications along with integrations to its dashboard. This yields meaningful & life-like responses and lets you have potentially engaged customers & informed site owners.

Top Comparisons:

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User Reviews

2 /5

Overall rating
Excellent
0
Very good
0
Average
2
Poor
0
Terrible
0

Value for money

2

Features

2

Ease of use

2

Customer support

2

Likelihood to Recommend

2

3 /5

Overall rating
Excellent
3
Very good
0
Average
1
Poor
0
Terrible
0

Value for money

3

Features

3

Ease of use

3

Customer support

3

Likelihood to Recommend

4

3 /5

Overall rating
Excellent
5
Very good
0
Average
3
Poor
0
Terrible
0

Value for money

3

Features

3

Ease of use

3

Customer support

3

Likelihood to Recommend

3
Key Feature
Access Controls/Permissionscheckremoveremove
Activity Dashboardcheckremoveremove
Alerts / Escalationremovecheckcheck
Alerts/Notificationscheckcheckremove
All 3dcart stores support social media integration.removeremovecheck
Auto-Respondersremovecheckremove
Automated Routingremoveremovecheck
Automated schedulingcheckremoveremove
CRMremovecheckremove
Canned Responsesremovecheckremove
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