View Plans & Pricing

Reviews.io Overview

Also known as Reviews.co.uk, Reviews.io is an innovative approach to harnessing the potential of customer reviews. As the name suggests, empower yourself with your user feedback to promote your brand. Their affordable omnichannel strategy can do wonders for procuring, polishing & satisfying reviewers. Forge a reliable network of verified listings to uphold your ratings. Broadcast & reply to reviews to control reputation management by highlighting the best reviews & distributing them. Integrate this practice within the social media framework to substantiate your positive online presence. Increase visibility with accelerated CTRs & invitations to your site. Engage, connect, convert & retain visitors.

review reporting

Approach video platforms & inculcate these with ads to intensify the effect of reviews. Merchant metrics enable e-commerce opportunities to arise directly from good reviews. CRM & SEO capabilities allow data pools to be targeted & subsequently establish contact with who needs your attention. Tap customers via SMS campaigns for a personalised journey. Assure competitiveness within your market by keeping up with trends using the rival analytical tools available. Don’t lose touch!

Competitor review

However, a lack of social media platform integrations & high pricing structures can make Reviews.io an expensive handful. Considering that they don’t even cater to all the publication channels that we have out there, their pricey nature is clearly a setback. For this economical viability reason alone, I’d have to give this one a miss (in all honesty).

Reviews.io Features

  • 360 Degree Feedback
  • Activity Dashboard
  • Activity tracking
  • Alerts/Notifications
  • Campaign management
  • Chat/Messaging
  • Commenting/Notes
  • Customizable Branding
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Email Invitations & Reminders
  • Engagement Tracking
  • Feedback Management
  • Ratings / Reviews
  • Real time analytics
  • Real time data
  • Real Time Notifications
  • Reminders
  • Review Badge Management
  • Response Management
  • Review Monitoring
  • Review Notification
  • Review Request
  • SMS Messaging
  • Scheduled / Automated Reports
  • Sentiment Analysis
  • Social Promotion
  • Social Sharing
  • Survey/Poll Management
  • Surveys & Feedback
  • Third Party Integrations

Reviews.io Plans & Pricing in 2024

Available on: Free Trial, Subscription
  • Starting Price: $29.00/month

  • Pricing Module:
    Small Business: $29.00/month

    Growing Business: $89.00/month

    Enterprise: $159.00/month

    No hidden costs, no long-term contracts.

  • Trial Days: 14

Reviews.io Reviews

2/5

Overall rating
Excellent
1
Very good
0
Average
3
Poor
0
Terrible
0

Value for money

2

Features

2

Ease of use

2

Customer support

2

Likelihood to Recommend

2/10

Toby

Rating breakdown

Value for money

Features

Ease of use

Customer support

Likelihood to Recommend

3/10

Disappointing Experience

I was very disappointed with Reviews.io. Their customer service was terrible and I found the interface to be very confusing. The website was difficult to navigate and the search functionality was not very helpful. I was also frustrated with the lack of customization options. I had to settle for a template that was not suitable for my needs. Overall, a very dissatisfying experience.

Pro

Cons

Terrible customer service, Confusing interface, Lack of customization options


Karen

Rating breakdown

Value for money

Features

Ease of use

Customer support

Likelihood to Recommend

3/10

Not Impressed with Reviews.io

I recently tried out Reviews.io and was quite disappointed with the results. The interface was clunky and difficult to use, and the customer service was unhelpful. The features were also limited and it was difficult to find what I was looking for. Overall, I wouldn't recommend this service to anyone.

Pro

Cons


Ava

Rating breakdown

Value for money

Features

Ease of use

Customer support

Likelihood to Recommend

5/10

Highly Recommended

Reviews.io is a great platform for businesses to get customer feedback. It is very easy to set up and use, and the customer support is excellent. I have been using it for a while now and have been really impressed with the helpful insights it provides. It's also great that you can customize the questions to get the most relevant responses. Highly recommended!

Pro

Easy to set up and use, customer support is excellent, helpful insights, customizable questions

Cons

None so far


Lena

Rating breakdown

Value for money

Features

Ease of use

Customer support

Likelihood to Recommend

3/10

Not as Helpful as Expected

I recently tried Reviews.io but found it to be not as helpful as I had expected. The features were not as comprehensive as I had hoped, and the user interface was quite clunky. I wouldn't recommend it.

Pro

None

Cons

Lack of features, clunky UI



Rating breakdown

Value for money

Features

Ease of use

Customer support

Likelihood to Recommend

/10

Pro

Cons



Rating breakdown

Value for money

Features

Ease of use

Customer support

Likelihood to Recommend

/10

Pro

Cons

Frequently Asked Questions

Reviews.io is a review collection tool for companies to collect merchant (company) & product reviews from genuine customers, then share these on Google. We provide companies with insightful feedback on themselves as a company and the products that they offer.

Reviews.io is used to help solicit reviews from customers and get ratings for the company. Customers are more likely to provide a review if they have been sent an invitation from the company, and getting more reviews means that your company will appear higher on Google and Bing.

No, it has no free version.

Reviews.io is for eCommerce brands and retailers that want to get an idea of how many people are leaving their reviews on ecommerce websites such as Amazon and Walmart.

Top Comparisons:

Reviews.io Broadly Referrizer
Pricing
Starting from $29.00/month

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Starting from $399.00 /month

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User Reviews

2 /5

Overall rating
Excellent
1
Very good
0
Average
3
Poor
0
Terrible
0

Value for money

2

Features

2

Ease of use

2

Customer support

2

Likelihood to Recommend

2

3 /5

Overall rating
Excellent
2
Very good
0
Average
1
Poor
0
Terrible
0

Value for money

3

Features

3

Ease of use

3

Customer support

3

Likelihood to Recommend

3

3 /5

Overall rating
Excellent
0
Very good
0
Average
4
Poor
0
Terrible
0

Value for money

3

Features

3

Ease of use

3

Customer support

3

Likelihood to Recommend

3
Key Feature
360 Degree Feedbackcheckremoveremove
Activity Dashboardcheckcheckremove
Activity trackingcheckremoveremove
Alerts/Notificationscheckremoveremove
Campaign managementcheckcheckremove
Chat/Messagingcheckremoveremove
Commenting/Notescheckremoveremove
Communication Managementremovecheckremove
Contact databaseremoveremovecheck
Customer Activity Trackingremovecheckremove
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