Broadly

Broadly is an online customer review solution designed to potentiate your digital presence. Stand out from the crowd to attract attention, engage & convert leads into customers. With their convenient single-click review system, entice your customers to leave reviews with a quick automated process. Enquire about their experience via a branded email or text & simplify the entire framework across the board on virtually any review site. Follow up on live feedback re customer journeys & gain instant insights into their preferences as well as concerns. This way, any issues can be promptly addressed, promoting internal workings & fulfilling their requirements.

SEO optimised stream to automatically publish reviews directly on your site. Own your brand with their patent-pending code & display your 4 & 5-star reviews from the major sites. Enrich your SEO & updates to improve visibility yielded upon searches. Reporting & insights with intelligible data cum stats augment your customer relationships. Track your growth with weekly alerts, personal feedback & recommendations. Omnichannel dashboard to monitor progress location-wise over periods. Team scorecard to analyse interactions by your team & recognise plus award great employee performance.

Multiple integrations ease feedback by syncing with existing software, be it CMS, accounting cum invoicing software, marketing tools & scheduling platforms. Benefit from the versatile & flexible options. Their dedicated support team offers customised success methodologies, quarterly business reviews & same-day phone service.

With only a few minor niggles, such as specific feature glitches not updating or a lack of area-specific notification, Broadly still remains a valuable reputation management package of choice.