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Smartsheet Overview

‘Plan, execute & report on work in a single live platform’: aka Smartsheet. Collaborate & automate time consuming tasks to improve productivity. Then reinvest that time with these efficiency savings into growing your business. Sounds like an idea? Let’s take a look at what they have to offer:

• Easy & flexible to use interfaces, which are fully mobile device compatible
• Integrations with many popular applications to create a seamless workflow
• Dedicated & continual support, anytime you need it

Nevertheless, it pains me to say that Smartsheet isn’t immune to problems, including:

• Firstly, although their site is lightweight, it appears over-simplified, as I’m unable to find that much regarding feature wise details
• It’s costly to use, especially when compared to competitors
• Lack of time tracking feature (although this can be addressed with 3rd party app integrations)
• No activity stream (only has a view feature on the sheet itself)
• Limited calendar view: the full schedule is simply not visible in its entirety
• Finicky compatibility with various Excel formats: this is just counterintuitive, right?!

Although the volume of ‘concern’ appears to outweigh the advantages of Smartsheet, it still needs to be said that this does offer some really useful functionality. If only the price was more competitive & more user ergonomics were present, this would be a winning solution.

Smartsheet Features

  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Planning
  • Agile Methodologies
  • Alerts/Notifications
  • Approval process control

Smartsheet Plans & Pricing in 2024

Available on: Free
  • Starting Price: $7.00

  • Pricing Module:
    Starting From:  $7.00 /month

  • Trial Days: 30 days

Smartsheet Reviews

3/5

Overall rating
Excellent
0
Very good
1
Average
2
Poor
0
Terrible
0

Value for money

3

Features

3

Ease of use

3

Customer support

3

Likelihood to Recommend

3/10

Ravi Sharma

Rating breakdown

Value for money

Features

Ease of use

Customer support

Likelihood to Recommend

3/10

Disappointing Experience with Smartsheet

The UI is not user-friendly.

Pro

Cons

UI not user-friendly


Mayank

Rating breakdown

Value for money

Features

Ease of use

Customer support

Likelihood to Recommend

3/10

Not a great tool

I recently tried Smartsheet for a project management task. It seemed like it had a lot of features, but the user interface was difficult to navigate. I found it hard to customize the sheets and the formulas were not easy to use. I also had difficulty sharing the sheets with others. In the end, I found it better to use a different tool. Mayank is a much better option.

Pro

Many features

Cons

Difficult to use


Toby

Rating breakdown

Value for money

Features

Ease of use

Customer support

Likelihood to Recommend

4/10

A Powerful Tool

Smartsheet is an incredibly powerful tool for project and task management. It's easy to use and has great features.

Pro

Easy to use, Great features

Cons

None



Rating breakdown

Value for money

Features

Ease of use

Customer support

Likelihood to Recommend

/10

Pro

Cons

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User Reviews

3 /5

Overall rating
Excellent
0
Very good
1
Average
2
Poor
0
Terrible
0

Value for money

3

Features

3

Ease of use

3

Customer support

3

Likelihood to Recommend

3

4 /5

Overall rating
Excellent
3
Very good
0
Average
2
Poor
0
Terrible
0

Value for money

4

Features

4

Ease of use

4

Customer support

4

Likelihood to Recommend

5

4 /5

Overall rating
Excellent
4
Very good
0
Average
1
Poor
0
Terrible
0

Value for money

4

Features

4

Ease of use

4

Customer support

4

Likelihood to Recommend

4
Key Feature
Access Controls/Permissionscheckcheckcheck
Action Item Trackingremoveremovecheck
Activity Dashboardcheckremoveremove
Activity Planningcheckremoveremove
Activity/News Feedremovecheckcheck
Agenda Managementremoveremovecheck
Agile Methodologiescheckcheckcheck
Alerts/Notificationscheckcheckremove
Approval process controlcheckremoveremove
Assignment managementremovecheckremove
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