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Yext Overview

If you’re ever concerned with the authenticity of data about your business being available on the web, then look no further. Yext enables you to verify & modify or edit/correct any such discrepancies. Essentially, it’s a data management tool designed to safeguard your business’s best interests. Let’s see how it works:

What Is Yext?

• ‘Scan’ yourself or your enterprise for any inadvertent errors & omissions
• Then look to correct these, once identified via which sources these appear on
• Increase your digital performance by being more attuned to searches about your services & subsequently convert them
• Improve operational efficiency by increased accuracy & positive online reputation
• Enhance customer experience & reviews accordingly by implementing their valuable feedback

Analytics
Analytics

This all sounds very promising, however, are there any limitations associated with Yext?

• Their services provided are closely linked to a continuous paid subscription model. It’s simple: stop paying & effectively lose the benefits. This can work out to be costly in the long run. This makes it considerably more expensive to use than its competitors
• It’s exclusive in its operation in that doesn’t offer any local SEO support

Review
Review

So, given its capabilities, Yext is certainly worth considering but may not be for everyone. This is mainly dependent on the scale of your enterprise, your ultimate goals, and the financial sustainability of running such campaigns.

Yext Features

  • AB Testing
  • Access Controls/Permissions
  • Activity Dashboard
  • Ad hoc Reporting
  • API
  • Active Directory Integration
  • Activity tracking
  • Alerts / Escalation

Yext Plans & Pricing in 2024

Available on: Free
  • Starting Price: $4/week

  • Pricing Module:

    0


  • Trial Days: 7 days

Alternatives of Yext

Yext Reviews

3/5

Overall rating
Excellent
3
Very good
0
Average
5
Poor
0
Terrible
0

Value for money

3

Features

3

Ease of use

3

Customer support

3

Likelihood to Recommend

3/10

Ava

Rating breakdown

Value for money

Features

Ease of use

Customer support

Likelihood to Recommend

5/10

Yext: A Positive Experience

I recently started using Yext and I'm really impressed with its features. It's an easy-to-use platform that helps businesses manage their online presence. It's great for keeping track of your listings, and I love the ability to update them in real time. Yext also offers a variety of analytics tools to help you understand how customers are engaging with your business. The customer support is also top-notch, and I've had no issues with them. Overall, I'm really happy with Yext and would recommend it to anyone looking for a reliable online presence management tool.

Pro

Easy-to-use, Real-time updates, Variety of analytics tools, Great customer support

Cons

None


Tia

Rating breakdown

Value for money

Features

Ease of use

Customer support

Likelihood to Recommend

3/10

Disappointing Service from Yext

I had high hopes for Yext, but unfortunately, I have been very disappointed with their customer service. I found the interface to be clunky and unintuitive. Despite their promises of fast response times, I have been waiting for several days for a response to my query. Additionally, the customer service staff were not very helpful. I would not recommend Yext to anyone.

Pro

Cons

Clunky interface, slow response times, unhelpful customer service staff


Jasmine

Rating breakdown

Value for money

Features

Ease of use

Customer support

Likelihood to Recommend

3/10

Disappointing Yext Experience

I recently tried Yext for my business and I'm really disappointed with the results. It was very difficult to customize the features to my needs and the customer service was not helpful at all. The pricing was also quite expensive compared to other similar services. I wouldn't recommend Yext to anyone.

Pro

None

Cons

Difficult to customize, Expensive, Poor customer service


Mikayla

Rating breakdown

Value for money

Features

Ease of use

Customer support

Likelihood to Recommend

3/10

Not a great experience with Yext

Slow customer service.

Pro

Cons

Slow customer service



Rating breakdown

Value for money

Features

Ease of use

Customer support

Likelihood to Recommend

/10

Pro

Cons


Kailani

Rating breakdown

Value for money

Features

Ease of use

Customer support

Likelihood to Recommend

5/10

Excellent Yext Experience

Yext has been a great tool for my business. It helps me keep my business listings up to date with accurate information. The customer service is also excellent, they are always quick to respond and help with any issues. I highly recommend Yext to anyone looking to manage their business listings.

Pro

Accurate business listings, great customer service

Cons


Liam

Rating breakdown

Value for money

Features

Ease of use

Customer support

Likelihood to Recommend

5/10

Great Experience with Yext

Yext's powerful search engine has been a great help!

Pro

Easy to use, powerful search engine

Cons

None


Leticia

Rating breakdown

Value for money

Features

Ease of use

Customer support

Likelihood to Recommend

3/10

Not Impressed With Yext

The customer service is terrible.

Pro

None

Cons

Poor customer service


Trevor

Rating breakdown

Value for money

Features

Ease of use

Customer support

Likelihood to Recommend

3/10

Disappointing Experience with Yext

I recently used Yext for my business website and was disappointed with the results. The system was slow to update, and I was unable to customize the look and feel of my website. The customer service was unhelpful and I had to spend a lot of time trying to figure out how to use the features. Overall, I wouldn't recommend Yext to anyone.

Pro

Cons

Slow to update, Unable to customize, Unhelpful customer service

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User Reviews

3 /5

Overall rating
Excellent
3
Very good
0
Average
5
Poor
0
Terrible
0

Value for money

3

Features

3

Ease of use

3

Customer support

3

Likelihood to Recommend

3

3 /5

Overall rating
Excellent
2
Very good
1
Average
9
Poor
0
Terrible
0

Value for money

3

Features

3

Ease of use

3

Customer support

3

Likelihood to Recommend

3

4 /5

Overall rating
Excellent
3
Very good
0
Average
2
Poor
0
Terrible
0

Value for money

4

Features

4

Ease of use

4

Customer support

4

Likelihood to Recommend

4
Key Feature
AB Testingcheckremoveremove
APIcheckremoveremove
Access Controls/Permissionscheckremoveremove
Active Directory Integrationcheckremoveremove
Activity Dashboardcheckremoveremove
Activity trackingcheckremoveremove
Ad hoc Reportingcheckremoveremove
Alerts / Escalationcheckremoveremove
Alerts/Notificationsremoveremovecheck
Analytics/ROI Trackingremoveremovecheck
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