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Plumb5 Overview

Plumb5 is an alive & automated customer engagement platform. Powered by AI machine learning capable of real-time computing to produce meaningful results or ‘output states’. The automation engine gauges responses by processing & following code rule-based protocol. This is useful when offering customer support round the clock, anytime & anywhere. Their stringent system upholds accuracy by unifying data in a seamless manner to make informed decisions based on rationale. Plumb5 promotes business growth by automating your conversion & retention strategies. This could be to the tune of exponentially as well. This is achieved by linking all your customer interaction points & then implementing auto-segmentation & learning intelligence protocol. Clever, right?

Plumb5: Next Generation BI

Cut down the time taken to witness an ROI by creating streams based on detailed customer insights, gauging & exposing their trends & intent. Now your marketing team can plan customised approaches to improve lead conversions. With this, your profitability rises by optimising your specific spending by following customer target traits efficiently. View the relationship between your financial ecosystem & customer interaction to ensure continuity of funds.

Configuring various campaigns establishes an omnichannel outlook, with pre-tagged & personalised triggers. Analytical modules show the customer journey & assist with curating customised messages to hit the sweet spot. CRM controls purchases, and feedback & recognises their loyalty, whilst live dashboards yielded from the business intelligence report with data cum stats for further understanding.

Plumb5
Plumb5

This is great, however, it’s considered a little complex to use & the tracking doesn’t seem to work as intended. Furthermore, there tends to be a data mismatch when running queries & their customer email & SMS campaigns often reach spam. These latter concerns lead me to believe that despite the ingenuity of Plumb5 & its wonderful features until these issues are resolved, it’s simply not worth it (which is a shame).

Plumb5 Features

  • AB Testing
  • Campaign management
  • Conversion Tracking
  • Drip Campaigns
  • Event triggered actions
  • Multiple Site Management
  • Pageview Tracking
  • Reporting/Analytics
  • ROI Tracking
  • Segmentation
  • Site Search Tracking
  • Time on Site Tracking

Plumb5 Plans & Pricing in 2024

Available on: Free
  • Starting Price: $229.00

  • Pricing Module:


    Starting From: 






    $229.00 one-time

Plumb5 Reviews

3/5

Overall rating
Excellent
5
Very good
0
Average
3
Poor
0
Terrible
0

Value for money

3

Features

3

Ease of use

3

Customer support

3

Likelihood to Recommend

3/10

Lily

Rating breakdown

Value for money

Features

Ease of use

Customer support

Likelihood to Recommend

5/10

Amazing Customer Support

I've been using Plumb5 for a few months now and I'm very impressed with the customer support. They are always quick to respond and provide helpful solutions. The platform is also very user-friendly and intuitive. Highly recommend!

Pro

Quick and helpful customer support, user-friendly platform

Cons

None


Aarav

Rating breakdown

Value for money

Features

Ease of use

Customer support

Likelihood to Recommend

5/10

Excellent Customer Engagement Tool

Plumb5 is an excellent customer engagement tool. I have been using it for the past few months and it has been a great help in increasing customer engagement. It provides a powerful set of features like automated customer segmentation, customer journey mapping, and customer feedback surveys. The user interface is simple and intuitive and the customer support is excellent. I highly recommend Plumb5 to any business looking to increase customer engagement.

Pro

Powerful features, Simple UI, Excellent customer support

Cons

None


Gavin

Rating breakdown

Value for money

Features

Ease of use

Customer support

Likelihood to Recommend

5/10

Impressed with Plumb5

I recently used Plumb5 for the first time and I'm very impressed. It's a great tool for managing customer engagement and automating customer journeys. It's easy to set up and has a great user interface. I love the fact that it integrates with a lot of other tools and services. The customer support team is also very helpful and responsive. I would highly recommend Plumb5 to anyone looking for a comprehensive customer engagement platform.

Pro

Easy to set up, great user interface, integrates with other tools and services, helpful customer support team

Cons

None so far


Kaiya

Rating breakdown

Value for money

Features

Ease of use

Customer support

Likelihood to Recommend

3/10

Plumb5 - Not So Great

I recently tried Plumb5 and found that it lacked the features I was looking for. It was too basic and didn't have the customization options I needed. It was also a bit slow and unreliable. Rating: 3/5.

Pro

Cons


Ella

Rating breakdown

Value for money

Features

Ease of use

Customer support

Likelihood to Recommend

3/10

Disappointing Experience with Plumb5

I recently tried Plumb5 for my business and I have to say I was disappointed. The interface was confusing and unintuitive, and the customer service was unhelpful. I found it difficult to track my customer data and there were no options for customizing reports. Overall, a very frustrating experience.

Pro

Cons

Unintuitive interface, unhelpful customer service, difficulty tracking customer data, limited customization options


Maisie

Rating breakdown

Value for money

Features

Ease of use

Customer support

Likelihood to Recommend

3/10

Not Impressed With Plumb5

Plumb5's UI design is clunky and hard to use.

Pro

None

Cons

Clunky UI design


Celeste

Rating breakdown

Value for money

Features

Ease of use

Customer support

Likelihood to Recommend

5/10

A Positive Experience with Plumb5

I had a great experience using Plumb5. It's a powerful marketing automation platform that helps me to deliver personalized customer experiences. It's easy to use and has a great user interface. I especially like the ability to create automated workflows and the ability to quickly segment customers. Pros: Powerful, Easy to use, Great UI. Cons: None. Name: Celeste. Rating: 5/5.

Pro

Powerful, Easy to use, Great UI

Cons

None


Cecily

Rating breakdown

Value for money

Features

Ease of use

Customer support

Likelihood to Recommend

5/10

A Great Tool for Marketers

Plumb5 is an amazing tool for marketers. It helps me to track and measure the performance of my campaigns, and its user-friendly interface makes it easy to use. I love the fact that I can customize the dashboard to my needs and get insights into customer behavior. The customer support team is always helpful and responsive. Highly recommended!

Pro

User-friendly interface, customizable dashboard, great customer support

Cons

None so far



Rating breakdown

Value for money

Features

Ease of use

Customer support

Likelihood to Recommend

/10

Pro

Cons



Rating breakdown

Value for money

Features

Ease of use

Customer support

Likelihood to Recommend

/10

Pro

Cons

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User Reviews

3 /5

Overall rating
Excellent
5
Very good
0
Average
3
Poor
0
Terrible
0

Value for money

3

Features

3

Ease of use

3

Customer support

3

Likelihood to Recommend

3

3 /5

Overall rating
Excellent
4
Very good
0
Average
3
Poor
0
Terrible
0

Value for money

3

Features

3

Ease of use

3

Customer support

3

Likelihood to Recommend

3

3 /5

Overall rating
Excellent
3
Very good
0
Average
3
Poor
0
Terrible
0

Value for money

3

Features

3

Ease of use

3

Customer support

3

Likelihood to Recommend

3
Key Feature
AB Testingcheckcheckremove
Archiving & retentionremoveremovecheck
Campaign Analyticsremovecheckremove
Campaign managementcheckcheckremove
Conversion Trackingcheckremoveremove
Data Recoveryremoveremovecheck
Drip Campaignscheckremoveremove
Dynamic Contentremovecheckremove
Email Monitoringremoveremovecheck
Email marketingremovecheckremove
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