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MoEngage Overview

Boost your growth with happier & more engaged customers. This is what MoEngage offers. Additionally, with various analysis & integration-based campaigns, personalise your interaction with people at all touchpoints. Ensuring that customer needs are addressed throughout their lifecycle promotes retention. With their simple model of onboard-retain-grow, you can achieve heights with your business strategy. Increase your visibility online & create seamless transitions between different stages. Build a rapport with your customers by understanding their preferences. Offering a full-stack platform helps to analyse & funnel sales. Segment them to target specifically, depending on their categorisation. Plan & track customer journeys with omnichannel engagement via SMS, email, push notifications, etc. Convert leads into subscribers by making product recommendations to personalise plus customise their experience. Optimise with AI-backed machine learning to make intelligible decisions based on data report analytics. Connect workflows to ensure that there’s a coherent visitor storyline.

MoEngage Demo

However, before you rush to enroll in this software, there are a few drawbacks that should be considered. Firstly, it appears that the infrastructural design is unable to cope with complex criteria. Furthermore, the interface is glitchy, hindering operations & functionality. Poor customer support at resolving issues is the third strike, whilst it’s limited in terms of scalability. Irrespective of the advantages of MoEngage, given these major issues, I’d have to say a big NO to recommending this software.

MoEngage Demo
MoEngage Demo

MoEngage Features

  • AB Testing
  • Auto-Responders
  • Campaign management
  • Campaign segmentation
  • Churn Management
  • Cohort Analysis

MoEngage Plans & Pricing in 2024

Available on: Free
  • Starting Price: $999.00

  • Pricing Module:


    Starting From: 






    $999.00 /month

  • Trial Days: 14 days

MoEngage Reviews

2/5

Overall rating
Excellent
1
Very good
0
Average
1
Poor
0
Terrible
0

Value for money

2

Features

2

Ease of use

2

Customer support

2

Likelihood to Recommend

2/10

Kaiya Patel yen

Rating breakdown

Value for money

Features

Ease of use

Customer support

Likelihood to Recommend

5/10

Excellent Customer Engagement Platform

MoEngage is an excellent customer engagement platform that allows us to create tailored campaigns for our customers. Its intuitive user interface makes it easy to set up campaigns quickly and the results have been great. The customer support team is also very helpful and responsive.

Pro

Intuitive UI, Great customer support

Cons

None so far


Ella

Rating breakdown

Value for money

Features

Ease of use

Customer support

Likelihood to Recommend

3/10

Disappointing Experience with MoEngage

I was really excited to use MoEngage for my business but unfortunately it did not meet my expectations. The features are limited and there is no customization available. The customer service is also not up to the mark. I had to wait for days before getting a response. I would not recommend MoEngage for anyone looking for a reliable customer engagement platform. Sorry, MoEngage.

Pro

Cons

Limited features, no customization, poor customer service



Rating breakdown

Value for money

Features

Ease of use

Customer support

Likelihood to Recommend

/10

Pro

Cons



Rating breakdown

Value for money

Features

Ease of use

Customer support

Likelihood to Recommend

/10

Pro

Cons

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User Reviews

2 /5

Overall rating
Excellent
1
Very good
0
Average
1
Poor
0
Terrible
0

Value for money

2

Features

2

Ease of use

2

Customer support

2

Likelihood to Recommend

2

3 /5

Overall rating
Excellent
3
Very good
1
Average
5
Poor
0
Terrible
0

Value for money

3

Features

3

Ease of use

3

Customer support

3

Likelihood to Recommend

3
Key Feature
AB Testingcheckcheck
APIremovecheck
Activity Dashboardremovecheck
Activity trackingremovecheck
Alerts/Notificationsremovecheck
Analytics/ROI Trackingremovecheck
Auto-Responderscheckcheck
CAN SPAM Complianceremovecheck
CRMremovecheck
Calendar/Reminder Systemremovecheck
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