View Plans & Pricing

Yotpo Overview

YotPo is a review cum rating solution designed to handle customer feedback. Apply this to your advantage & utilise it as a marketing tool to promote your business. Collate data, monitor customer activity, procure reviews & respond to good plus bad content. Deploy their AI-powered platform to even engage customers with Q&A sessions to learn more about their preferences. The data-driven protocol allows you to capitalise on every purchase to convert it into a review. In mail technology requests reviews in an automated manner, whilst community forums promote discussions to encourage prospective customers to buy your product or service.

Customisable widgets personalise the experience & track the customer journey. This is supported by incentives, such as coupons or discounts offered to exist returning customers to respond to either a question or contribute to your rating. Boost rankings with increased searchability plus CTR & reduced abandonment. Convert leads with promotional material, opinion-based content & upselling. Traffic sources from social media can be executed to further supplement your marketing campaigns. Organic search results yield rich snippets for a visually pleasing & drawing experience. Loyalty-based integrations also harmonise & synergise your sales power.

With a plethora of features, are there any concerns experienced by other users when using YotPo? Well, sadly yes. Let’s begin with their sluggish performance, namely slow to-load interface. If that wasn’t enough of a hindrance, the widgets themselves further reign the pace. What’s more is the inability to zoom into customer review images, which appears counterintuitive. Finally, their customer support, along with integrations aren’t great. Verdict? With these significant infrastructural-related issues, I’d avoid & look elsewhere.

Yotpo Features

  • 2-Way Messaging
  • API
  • Activity Dashboard
  • Advertising Management
  • Audience Targeting
  • Automated Responses
  • Bonus Management
  • Campaign management

Yotpo Plans & Pricing in 2024

Available on: Free
  • Starting Price: $19 / month

  • Pricing Module:
    0

  • Trial Days: 30 days

Alternatives of Yotpo


Yotpo Reviews

2/5

Overall rating
Excellent
1
Very good
0
Average
3
Poor
0
Terrible
0

Value for money

2

Features

2

Ease of use

2

Customer support

2

Likelihood to Recommend

2/10

Gemma

Rating breakdown

Value for money

Features

Ease of use

Customer support

Likelihood to Recommend

3/10

Not Worth the Price

Yotpo is an overpriced platform that offers limited features. It doesn't have any advanced analytics or reporting capabilities. The customer service is also not up to the mark. Overall, it's not worth the price.

Pro

Cons


Kendall

Rating breakdown

Value for money

Features

Ease of use

Customer support

Likelihood to Recommend

3/10

Not Impressed with Yotpo

I tried Yotpo and was disappointed. The customer service was terrible and the features were limited. It was difficult to use and the interface was clunky. I wouldn't recommend it to anyone. Rating: 3

Pro

Cons

Customer service, features, usability, interface


Aria

Rating breakdown

Value for money

Features

Ease of use

Customer support

Likelihood to Recommend

3/10

Yotpo - Not Worth It

Yotpo's features are limited.

Pro

None

Cons

Limited features


Marley

Rating breakdown

Value for money

Features

Ease of use

Customer support

Likelihood to Recommend

5/10

A Positive Review of Yotpo

Yotpo is an amazing platform for businesses to generate reviews and ratings for their products. It's user-friendly interface makes it easy to manage and respond to customer feedback. The analytics and insights provided are extremely helpful in understanding customer trends. Pros: Easy to use, Insightful analytics, Responsive customer service. Cons: None. Rating: 5/5.

Pro

Cons



Rating breakdown

Value for money

Features

Ease of use

Customer support

Likelihood to Recommend

/10

Pro

Cons



Rating breakdown

Value for money

Features

Ease of use

Customer support

Likelihood to Recommend

/10

Pro

Cons

Top Comparisons:

Yotpo Awario BrandMentions
Pricing
Starting from $19 / month

Free: remove

Trail Days: check

Free:remove

Free Trial:remove

One Time Licensing:remove

Subscription:remove

Starting from $29.00/month

Free: remove

Trail Days: check

Free:remove

Free Trial:remove

One Time Licensing:remove

Subscription:remove

Starting from $99/month

Free: remove

Trail Days: check

Free:remove

Free Trial:remove

One Time Licensing:remove

Subscription:remove

User Reviews

2 /5

Overall rating
Excellent
1
Very good
0
Average
3
Poor
0
Terrible
0

Value for money

2

Features

2

Ease of use

2

Customer support

2

Likelihood to Recommend

2

3 /5

Overall rating
Excellent
2
Very good
1
Average
1
Poor
0
Terrible
0

Value for money

3

Features

3

Ease of use

3

Customer support

3

Likelihood to Recommend

4

4 /5

Overall rating
Excellent
6
Very good
0
Average
4
Poor
0
Terrible
0

Value for money

4

Features

4

Ease of use

4

Customer support

4

Likelihood to Recommend

4
Key Feature
2-Way Messagingcheckremoveremove
APIcheckremoveremove
Activity Dashboardremovecheckremove
Activity trackingremovecheckremove
Advertising Managementcheckremoveremove
Alerts / Escalationremovecheckremove
Analytics (Social Media)removeremovecheck
Audience Targetingcheckremoveremove
Automated Responsescheckremoveremove
Bonus Managementcheckremoveremove
Compare with all features